Accessibility Statement
Our Commitment to Accessibility
At MediCross, we are committed to ensuring that our website and services are accessible to all individuals, including those with disabilities. We believe everyone should have equal access to quality medical supplies and healthcare products.
Accessibility Features
We strive to maintain and improve the accessibility of our website by:
- Following Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards
- Ensuring our website is compatible with assistive technologies such as screen readers
- Providing clear navigation and consistent layout throughout our site
- Using descriptive alt text for product images
- Maintaining sufficient colour contrast for readability
- Ensuring all functionality is available via keyboard navigation
- Providing text alternatives for non-text content
Ongoing Improvements
We regularly review and test our website to identify and address accessibility barriers. Our team is dedicated to continuous improvement and staying current with accessibility best practices and standards.
Third-Party Content
While we work to ensure our own content meets accessibility standards, some third-party content or features may not be fully under our control. We actively work with our partners and vendors to improve accessibility across all aspects of our service.
Feedback and Assistance
We welcome your feedback on the accessibility of MediCross. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
- Email: accessibility@medi-cross.com
- Phone: Available on our Contact Us page
If you need assistance accessing any content or using any features on our website, please don't hesitate to reach out. We're here to help and will work with you to provide the information or service you need in an accessible format.
Accessible Customer Service
Our customer service team is trained to assist customers with disabilities. We can provide product information, assistance with orders, and support through multiple channels to meet your needs.
This accessibility statement was last updated on 2 March 2026.